A versatile and secure online interface

UnderwriterCentral has a customisable, secure online interface allowing access for your brokers, agents and direct clients. This enables your clients to quote and bind online, and produce and deliver documentation electronically.

The agility required by underwriting agencies is also built in, enabling product changes to be made in the system with minimal or even no coding changes. This not only reduces cost of ownership but also increases speed to market.

Designed specifically for underwriting agencies, UnderwriterCentral is the cloud-based policy management system agencies have always wanted. It’s an effective, flexible and affordable software solution that allows you to manage the full policy lifecycle, as well as handle underwriting rules, rating and claims management. The system also has document management built-in, reducing the need for additional 3rd party products and licenses.

With its wide range of custom features and extensive capability, UnderwriterCentral is the complete agency management system.

An effective and affordable cloud-based operating platform

UnderwriterCentral harnesses all the benefits of Cloud Computing. Our cloud-hosted and managed services allow you to tailor your computing requirements depending on the size and needs of your organisation. Your disaster recovery needs are taken care of, with the system (and your data) completely protected by full geo replication and backup.

UnderwriterCentral can also be installed and operated on your own servers if you have existing infrastructure investments that you wish to utilise.

 Agency

management system

Design your own Forms, Fields and Business Rules

Design, control and manage rating algorithms across multiple products

Design your own templates and documents


Multi-option quotation management

Comprehensive policy administration


Flexible claims administration


Multi-currency, multi-ledger, multi-company finance and accounting system


Send and receive email within the system via direct integration with Microsoft Exchange


Personalised rules based task management processes


Automatic renewal processing with customisable reminders, auto lapsing and follow-ups


Online payment gateway connectivity


Roles based security, authority level controls and flexible open reporting


Flexible integration capabilities with third party system

Future proofed 3rd party integration

UnderwriterCentral supports an open architecture, and uses the ACORD General Insurance Standards, allowing current and future Third Party Vendor integrations to be delivered quickly and cost effectively.

It’s also the first Underwriting Agency system in the world with an automated interface to the Lloyd’s markets. The system uses ACORD XML (AML) to send risk-bound reporting data on a weekly basis. The data is sent directly to systems in London eliminating rekeying and ensuring data is sent, and received, accurately and efficiently.

We support you every step of the way

UnderwriterCentral is fully supported by a dedicated team of 'can do' information technology professionals ready to provide help whenever you need it. Tailored training programs run by our experienced instructors will have you ready to hit the ground running on the very first day you start using the system.

+61 2 9495 6000

Steadfast Technology companies are Steadfast Technologies Pty Ltd, Steadfast Technology Services Pty Ltd & InsuranceCONNECT Pty Ltd.

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